This Is What Our Clients Say About Mark & Al


 

It was really nice to work with people at Mark & Al’s. You were all friendly and made everything extremely easy. Thank you!

Sincerely,
Idalia Vasquez

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Hi Mark:

Once again, I want to express my sincere thanks to you and your staff for the excellent job that you did for me and my family. Your advice and marketing expertise resulted in the prompt sale of our condominium in San Dimas. The transaction was accomplished in a professional manner and most important, it was a fair deal for both buyer and seller.

This is the fourth property that you have negotiated for us. As always, your staff was most helpful and knowledgeable. They communicated with me effectively, listened to my questions and quickly solved the minor glitches that always seem to occur in any real estate transaction. It is comforting to know that if any major issues ever arose, you would be there. As always, none ever did.

Most people understand and realize what a difficult time we’re all experiencing in the housing market today. Some are finding it difficult to maintain professional standards.  You, Al and your entire staff have maintained a solid commitment of “always telling the customer the truth and providing outstanding service”.

I am most appreciative to have someone like you to count on for my future real estate needs.

All the best,
Jim Wellman

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We were very very pleased with Billy Rey. His professionalism was the best we’ve ever experienced in real estate. We developed a personal friendship that gave us a feeling of knowing that he was doing what was in our best interest. The office people we dealt with were also excellent, friendly and courteous. Thanks for everything!

-Tony & Dora Arellano

 

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Al, Mark and Staff,

Thank you all so much for the wonderful job you all did in selling our house in La Verne. We so appreciate all you did to sell our home and make the entire transaction smooth and efficient. We do appreciate everything you did to help us move! You are the best!

Sincerely,
Rod & Sharon Huff

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Billy Rey was so helpful, informative, and up-front; we were completely confident in what he told us and would happily recommend him to anyone.

Thank you!
Suzanne Donnelly

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Every transaction was done very professionally and would not hesitate in recommending “Mark and Al’s” real estate agency.

Jim Yamashita

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My experience with Al Jafarkani in the sale of my property was very positive. I trusted him completely and so can you.

Sincerely,
Hildegard E. Zwahlen

 

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Dear Mark & Al,

Moving to our new house has never been so exciting.

From day 1 we started looking at available houses up until after we close escrow, your team did a good job to be always there to answer our questions and provide helpful insights on finding the right property for us.

When we chose to buy a house on a “short sale”, what we appreciated most, was the encouragement and optimism your team displayed throughout the process. Thank you for your professionalism.

Sincerely,
Bernie & Mae Kasilag

 

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Dear Mark,

Thank you very much for that nice surprise basket of fruits and goodies! It was very nice of you and we appreciate it so much!

We are so happy that we selected you to represent us in the successful sale. With the market conditions that exist currently, we feel very fortunate in having completed the sale so expeditiously with all your expert advice and counsel to guide us.

Your staff also deserves credit too as they passed information between you and us which helped keep us informed on progress. So, please thank them for us.

Therefore, if you would do so, we’d be very grateful. We know who to recommend if any of our friends and family need Real Estate service in the future. Thanks again and we hope this current crisis leaves you as unscathed as possible and functioning successfully as always!

Best Regards,
Nancy & Charles Page

 

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Mark & Al,

We want to thank you and your staff for all the help in closing the sale on the property we listed with you early in the year. Had we not listened to your reasoning in regards to pricing, I’m sure today’s market conditions would have forced us to accept in a much lower final sale amount. Your advice on pricing our listing aggressively resulted in getting the best return for the current softening market. Had the listing lingered, I truly believe it would have netted a much lower price in this declining market. My suggestion for any current and/or future customers, that genuinely want to sell their properties, would be to price competitively!

Sincerely,
Randy Champion

 

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Dear Mark and Al,

I am pleased to provide you with an endorsement on the value of your professional advice and judgment.

Mark and Al were recommended to me by an associate who had met them at a business function. My associate indicated that Mark and Al were one of the top realtors in my area and they would be able to help in getting my house sold. I was putting my house on the market at the beginning of a soft period and was nervous that I would not get the traffic or offers to get my home sold quickly. Selling quickly was important as I was in a contingent escrow and the clock was ticking. Al provided my wife and I with his professional judgment as to what price would provide enough buyer interest so that we could field offers right away. Al’s advice paid off as we received an offer a week after the house was listed. The offer ultimately consummated the sale of my house. The buyer was difficult and Mark was able to guide me through the process without me having an aneurism. Mark, Al and the Mark and Al Team provided the experience, support and professionalism to get my house sold at a price that was fair. Mark and Al are very reasonable individuals and I am convinced I made the right choice in selecting the Mark and Al team as my realtor. Thanks again Mark and Al!

Avery satisfied client,
David Yamashita

 

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Dear Mark,
Doing business with you and your staff was a real treat. You always kept us informed and there were never any surprises. Frankly, I really wish we had something else to work with you just so we could speak more often. Sweet Joan is certainly a blessing to work with she made the entire experience a fun one. Now, I know it was not always just a “Polly Anna” time, in fact we had to reduce our price on the property to finally sell it and we had to be open for some financial creativity as well. But, all in all you and the staff were wonderful. Thank you so much. Finally, you did what you said you would do. You sold our house.

Sincerely,
Garry L. Reynolds

 

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Al,
We were very pleased with the outcome in both transactions. Thank you for your patience and professionalism when times got stressful. We look forward to future transactions with you.

Mark & Diane Le Besthon

 

To the Mark & Al Team,

Thank you for all of your assistance and advice. The entire staff made the difficult and stressful process of buying property much easier. In particular, I would like to thank Mark Cofer and his buyers agent for their cordiality, honesty and diligence. They were both completely upfront with any information, problems, or peculiarities regarding our prospective property. There was never any pressure from them for us to move forward. In fact, they insisted that my wife and I take the time necessary to research the property and weigh our options before deciding on the next step. All of our questions were answered in a straightforward manner, and if they didn’t have an answer at that moment, they would promptly research the matter for us. Since this was our first such purchase, the prospect seemed very daunting. However, the fair-mindedness of your representatives and the friendliness and efficiency of the staff put us at ease. Your part in the process was, by far, the smoothest and least worrisome of all of the parties involved. With so much time, effort, and money at stake, it was reassuring to be involved with people that never resorted to typical high-pressure sales tactics. Never did I feel that any member of the team was confusing or misrepresenting the issues for a quick sale. For these reasons, my wife and I would not hesitate to use you again or to recommend you to others. I wish you all the best.

Sincerely,
Adam Harwell

 

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We just want to thank you and your team of professionals for allowing our dreams to come true. Buying a house seemed so out of reach, but with your help and expertise we were able to reach that goal in a very short period of time. The help and guidance we received from your team was the best. We could not have chosen a better team to work with. After being let down by other realtors, we placed all our trust on your hands and WOW! You guys really came through and today we enjoy our first place that we call home.
Thank you Mark & Al’s team for all that you did for our family!

Thanks!
Zuleyda and Frank Santana

 

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Mark,
Great sale & Escrow!

Don Jordan

 

 

Mark,
Your integrity, professionalism and accurate assessments of the Real Estate market were invaluable in completing a successful sale of my house. I was surprised and pleased on how rapidly you accomplished the task even as the housing market was declining. Your ability to work through some unexpected issues was helpful and I believe made the difference in the completion of the sale. Additionally, Premier Escrow was patient and helpful as well as dealing with the issues.

Thanks again,
If I ever decide to buy another property you will be my first call.
Chuck Anaya

 

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Mark,
You and your staff are very courteous and professional. I appreciated your support and professional advice throughout the process.

Thank you again,
Russ Anderson

 

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How can we thank you all? We tried for so long to sell and were just about ready to give up. From the moment we met Al we knew he could sell our house. And without the sale of our home we could never fulfill our dream of living at the lake. Thank you for helping us live our dream!

Ray & Juley Frazier

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Mark,
We would like to thank you for your fantastic way, you and your staff handled the sale of our home. Your staff was always there for any questions that we had, and always gave us a quick response. We would highly recommend your professional service.

Thank you,
Cheryl & Shelvy Day

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Mark was extremely knowledgeable and easy to work with. His entire staff was awesome. I will definitely recommend “Mark & Al” to any friends or family who enter the market. Thanks again for a great Job.

Patrick Golden

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Overall the service was great. The couple of times there seemed to be some miscommunication ultimately were resolved. I appreciated the frank communication and updates on the current real estate market and its impact on the prospect of selling our property. I would certainly recommend Mark Cofer without hesitation.

Frank Saya

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Dear Al,
I would like to thank you, for all your help in selling my four-plex in Glendora, Ca. You handled yourself in a very professional manner. This is exactly what I expected from Mark & Al. The great part was how easy and fun it was to work with you. The sale went off fairly fast; I know it wasn’t easy for you or me. I think we worked well as a team together, Thank you so very much for all your help. I will definitely be referring you to all my friends.

Wayne T Rowe

 

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Re.: Mark Cofer- Mark & Al- Century 21 Masters

Let me tell you a story about my experience selling my house.

In January 2006 I decided to sell my home of 11 years. I interviewed 6 realtors to sell my house. Mark was one of them. Unfortunately, I picked one of the other agents to sell my house, and y experience didn’t turn out positive.

However, the reason for this story pertains to how Mark’s initial advice helped (if not saved) the sale of my house, and how I regretfully did not pick him in the first place. He deserved the credit for me pricing (re-pricing) it correctly to ultimately get it sold.

During the initial interview with Mark, he graphed how “house price changes” can and often do occur that can work in a sellers favor, or out of his/her favor, without the seller being aware of what is going on until it’s too late. I listened very carefully and remembered that advice over the next several months.

Well, several months did go by (with my current realtor) and I didn’t get my house sold, not even an offer. So, realizing that Mark was initially correct, I exercised his advice quickly (and re-priced my house), and low and behold when I re-listed the house, it sold that day.

All that is fine and dandy, however, had I originally used Mark in the first place, I am 100% convinced I would have had a better picture (feel) for the market going in, and I would have sold it sooner, and at a much higher price, possibly saving me over $20K of lost profits (if not more sadly to say).

So my advice to anyone who can put their ego aside, and their biased love of their house aside, and not just like what you’re hearing from other realtors, to listen to Mark’s feel for the market and let him sell your house for you. It could save you time, and most of all ALOT of money.

Other realtors simply don’t have the experience, or the feel, to help a seller price it correctly on the upside or the downside. Next time I’m going with Mark Cofer from the start. Believe me, I learned the hard way.

Sincerely,
Eugene J Melbon
Owner- Eugenio’s Ferrari Service (Glendora, Ca)
Resident- La Verne, Ca

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We were very pleased with how professional every aspect of our home sale was handled. Mark, we will and have recommended you to several of our friends and if and when they get ready to sell, I am sure they will call on you. Thanks for your friendship as well and hope you will come up and see and stay with us. All our best to you and your family.

Will Grounds

 

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Mark & Al,
I was very pleased with the results of the sale of my home. It was a very slow market at the time and I was happy with the number of people showing up to see the house from all the other realtors. So many liked the house but did not like the apartments in the back and so close to the freeway, neither of them were ever a problem. Thank you for everything and good luck to your future.

Elinor Chevalier

 

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Mark & Al did a great job for Toni and I. Everyone we dealt with was great.

Thanks very much,
Dennis Harris

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Al,
I cannot say enough about the way your team handled the sale. Even though this was an odd sale, considering the legal issues involved, your team did a great job keeping me informed and helping me stay on track with all of the paperwork that landed in my lap. If I had any questions, it seemed they had the answer before I asked it. This also applied to the Escrow people. You should be proud of the great team that you have put together.

Thanks,
Dale Molyneux

 

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They worked well with what we wanted. I was a little apprehensive at some of the promises, but all the promises were kept. I would recommend them to anyone who is ready to sell.

Betty Booth

 

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Thank you for the service you provided. Any questions we had were answered promptly. In the future if our plans call for your assistance we will gladly call.

Calogero & Giovanna Pirello

 

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I was very pleased with the services you offered me during the real estate transaction I had with Mark and Al. I would be proud to recommend you to anyone considering a move.

Thanks,
Huey Guy

 

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We appreciated that you kept in mind what type of house we really wanted and worked to get it for us. The house we ended up buying was much nicer than the other homes we were seeing in our price range. It was because of you that we even had a chance!

Thanks a million,
The Shinnick Family

 

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Mark,
I give you A+ on advertising our house, communicating with us during the sell of our home. You have a great staff, they were always pleasant. They answered my questions, scheduled the appointments, and were a real pleasure to work with.

Marlene & David Ellis

 

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If you choose to have Mark & Al do your selling be prepared to move fast. We put our house on the market and in 1 ½ weeks it sold. They were very concerned for our needs and they also made sure we received a good price for our house.

JoDee Casdorph

 

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Dear Mark and Al,
I was very impressed with your service. You explained everything in a language I could understand. You got me top money for my home and I am grateful. I shall definitely recommend you. Thank you again for your helpfulness. Your office help was also very helpful.

Thanks again,
Fern Rogers

 

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I was concerned because this transaction was a part of a living trust. Mark was very knowledgeable and helpful. This office was very hardworking, which was the factor that solidified the decision. He found out we were selling by farming the area. I spoke with four other realtors before I chose Mark to sell my house. I liked his thought process and strategy. He had a proven track record and priced the house right. It sold much quicker than we anticipated and the escrow was efficient and painless. I am definitely going to recommend them to others.

Dave Denstaedt

 

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Dear Mark,
I have told all my friend and neighbors how pleased I was with your efforts on my behalf. I believe that word has been passed on to others. You do a great job!

Sincerely,
Joyce Vasquez

 

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Dear Mark & Al,

Because I live in Northern California it was a difficult decision as to who was going to sell my property in Monrovia. I interview several professional “Realtors”. I am also a licensed Real Estate Agent and have been since 1972 so I had a good knowledge of what I would require of any agent I employed.

I worked mostly with Mark, he was competent and honest. He kept me informed all through the negotiations and through the entire transaction. He obtained the best qualified Buyer in the shortest possible time and at the listed price. It is difficult to handle a transaction like this (5 houses) long distance and it just worked out fine for everyone. Mark and Al went the extra mile by working with my difficult property manager.
Thank you Mark & Al!

Sincerely,
Win Whitehead, Agent

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Dear Mark,
I am writing this letter to commend you on the way you walked me through the sale of the property in Glendora. First: you came up with competitive bids on the property, second; you acted as an intermediary between myself and the buyer, and I know that had to be trying at times. Third; you managed to get things closed and wrapped up on schedule to everyone’s satisfaction. I would not hesitate to recommend you and your team to anyone.

Vey truly yours,
R.Smith

 

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Dear Al,

We will always be grateful to you for your good work in selling our house. When we decided that we were going to sell our house we interviewed 6 or 7 agents, including an agent friend and a friend’s agent. You came out on top when we considered professionalism, appearance, the ability to communicate, aggressiveness, responsiveness, knowledge of real estate and of the real estate market, friendliness, commitment, straightforwardness, flexibility, records of achievement, being part of a large well- known real estate company, and other attributes that we thought would be necessary to carry out the part of selling our home that we felt we could not do on our own. Whomever we signed with we felt we would have to completely trust.

You, your partner, and your wonderful staff lived up to that trust. Your staff and you were always available, friendly, expertly competent, and helpful to us when we needed you. You are all very easy to work with, and that made our role in this job much easier.

Al, we unhesitatingly recommend you to others, believing that there is no one more qualified and able to do what you do.

Very Sincerely Yours,
Keith and Pat Albers

 

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            I have learned over the yeas to expect and accept some degree of incompetence. This transaction has been such an exception. Their professionalism and competence exceeded any that I have ever experienced. I would highly recommend their services to friends and family.

Linda Shakman

 

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Dear Al, Thank you for the wonderful job you did listing and selling our rental home. You have now handled half a dozen transactions for us and the quality f your representation only improves with time.

Three things that impressed me most were 1) getting nearly full asking price, 2) communication between your staff and myself, and 3) attention to detail. I would definitely recommend your service to family and friends, Thank you again.

Sincerely,
Sergio P. Jimenez

 

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We were very pleased with your service. We hope to do business in the future and I will recommend your services the first opportunity we get.

Thank you,
Guillermo Martinez

 

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Mark was very nice to me, always answering my calls. Many times I called him for his advice on things that didn’t pertain to his job, and he was always kind and gracious to me. I really appreciated that very much.  His office help was very helpful. I would gladly recommend him.

JoAnne Jacobs

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Dear Al (and staff),

Thank you so much for all your work to sell our apartment building. Because I was a broker for 15 years specializing in investment real estate I was hesitant to list my property- feeling that I could handle the marketing and sale myself. That would have been a mistake.

You and your staff did an excellent job in all aspects of marketing and selling our property. We felt that you represented our interests very well and that you handled the transaction in a very professional manner. I would not hesitate to list with you in the future.

Thanks again,
Steve and Tina Quatro

 

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Mark,
I wanted to let you know what a wonderful job you did in selling my home, not only selling it over list price but, seeing the deal through a very difficult closing process. I also want you to know you have a great staff there, they were very helpful. So in closing I was very happy with the way things went on the sale of my home and wanted to thank you and your team for the hard work.

Thanks again,
Chuck

 

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Mark,
Just a note of appreciation for the way you handled the sale of my house. Your friendly and efficient team made the whole thing a happy experience,

Thank you,
J.A Runley

 

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Dear Mark & Al and Staff,

Words cannot express how happy we are with your performance in the recent sale of our home. We received full price offer in 6 days.
I believe this is due to:
1) You work ethics being much better than other agents we worked with in the past.
2) The pictures and description of the house were outstanding!!!
3) Your marketing techniques and negotiating skills are far superior to other agents we have worked with in the past. You take a proactive, aggressive approach compared to other agents, which really got results!

Our regret is that we did not hire Mark in the first place. The two other agents we hired before Mark & Al were unable to sell our home leading to a lot of frustration and wasting time and effort on our part keeping the home ready for people to look at.

Thanks again for your hard work and outstanding results in the sale of our home.

Sincerely,
Mark and Sandra Miller

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Thank you, it meant so much for you to help us find our lovely new home! Thank you for handling all the little issues that happened along the way.

Thanks again,
Mike Allen

 

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Gentlemen;

As you know I recently completed a real estate transaction with your firm. The sale of the property was completed in a prompt and professional manner. I felt very comfortable in my dealings with your firm. At all times I felt that the transaction was handled honestly and professionally. Your staff responded to my telephone calls and requests for information promptly and courteously. You assisted me in completing all the sales documents and explained them fully.

This was my first experience in selling a home and I needed considerable assistance in completing the sale documents and guidance in the sale procedures, your assistance was there when I needed it.

My total experience with your firm was positive and I would not hesitate to recommend you to any of my friends.

Very truly yours,
Hilde Lutton

 

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Simply the best service.

Thanks,
Naser

 

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Dear Mark & Al;

We would like to thank you for assisting us in selling our house.

When we first explored the idea of selling the home with Al we had a number of goals that had to be met in order for us to consider selling our home. In our discussions with Al we told him that it would be necessary for us to be able to sell the house for a number that would enable us to purchase a new home that we were interested in. Al brought us all of the current important information and comps for us to determine a selling price. We believe that we arrived at a listing price, which would make it possible for us to make the move.

The house was sold for a price very near our asking price, which has made it possible for us to make the move we wanted. The skill and expertise of Al, of Mark & Al, we feel was instrumental in a successful real estate transaction for us.

It seems to us that the support within the firm was well managed and that we were kept abreast of developments. We would like to commend the firm for taking care of our needs.

Sincerely,
Joe R. Tolosa, Jr.
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I could not be happier about the service I received. The people in the office are the best. I never had to call back on a problem; they took care of everything immediately. I only have praise for you and your staff.

Rita L.

 

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Dear Al,
We want you to know how much we appreciate the professionalism you and your staff extended to us during the sale of our home.

From the beginning till the end, we were kept informed on all things that are important during the sale of a home. If we had questions we were not sure of, we would call and you or your staff would give us the answer right away.

You listed our home; sold our home, kept us updated on the escrow, and closed our home within 45 days. We kept expecting a problem, (due to past experience) but there were no problems for us to deal with. The whole experience was so easy!

Your service and professionalism are excellent, and we would highly recommend Mark & Al to all our family and friends.

Thank you for caring,
Rudy and Cheryl

 

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Dear Al,

I just want to thank you for all your many years of trusted service you have provided my family as our Real Estate Broker. Who could have imagined back in 1986 that our Business Relationship would have included so many successful transactions including purchases, leases, sales and a 1031 exchange.

Al, the many friends I’ve referred to you over the years are just as satisfied with the way you do business as I am.

I look forward to many more years of dealing with you.

Sincerely,
Sergio Paul Jimenez

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Dear Mark & Al;
During our recent home hunting, we met numerous realtors. But you were the ones we trusted most and felt most comfortable to work with. Indeed, your service gives new meaning to professionalism. We will spread the word around so that more home sellers and buyers can benefit from your superb team work, doubled efforts and cumulative experience. Thank you again for helping us get our dream home.

Sincerely,
Feng Xu

 

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Your office staff was extremely helpful. You are lucky to have such a capable and “can do” attitude people working for you.

Thank you,
Dale Daque

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Dear Mr. Cofer & Jafarkani:

I was so impressed with your office in handling the sale of my mother’s condominium that I wanted to take this opportunity to thank you. From my initial meeting with Mark through the listing and escrow phases of the sale, I received prompt, professional and courteous service from everyone involved.

When Mark and I first met, he told me that his office was extremely well trained and very professional. My initial impression was that this was a part of his “sales pitch” in order to get the listing. Needless to say, all of my contacts with the office exceeded my expectations. You are both to be congratulated on putting together a terrific staff.

Best Regards,
Law Offices of Steven E. Bates, A.P.C.
Steven Bates

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Dear Sir,

As a long time resident and practicing probate attorney, I am writing to express my appreciation for the excellent service afforded me by your broker, Mark Cofer. Not only does he willingly answer real estate questions that arise, but he is always extremely helpful in assisting with sales of probate properties for the many clients I refer.

It is comforting to know that my clients will be treated fairly and with respect by Mr. Cofer. The extra effort and professionalism he extends are reassuring, and a rarity these days. Although it is difficult to find a broker in whom you have absolute trust, I am thankful to have found that with Mark.

In addition, because his proficiency and competency reflect favorably upon me, I look forward to continuing the referral of my clients to Mr. Cofer. Not only is he an exceptional and knowledgeable broker, but he is an exemplary representative for your company. I thank you for the opportunity of continuing to do business with Mark.

Sincerely,
Mary E. Robutz
Attorney at Law

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This was the smoothest real estate transaction I have ever experienced; highest levels of professionalism, knowledgeable, and helpfulness. From listing our old property to the purchase and financing of our new property, we could not have asked for better service.

Thanks again,
Lowell Hornung

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Mark and his staff did an excellent job handling the sale of our house. They kept us informed of what was happening all the time. They negotiated on our behalf some issues that occurred during the transaction. They were always available to answer questions and return the phone calls promptly. I highly recommend Mark and his staff as knowledgeable, competent and pleasant professionals in the real estate field.

Elhamy Khalil

 

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Thanks so much to Mark and Al, and the whole staff, for their kindness and professionalism in handling my real estate transaction with care.

Geri Reid

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Dear Mark,
I can only say your professionalism in all aspects of the transaction were conducted at the highest level of business. No time was wasted and your timely and manner certainly ensured a smooth transaction for all parties concerned. Thank you for my “smooth sailing” during this time; It was so much easier than expected. Many Thanks.

Cordially,
Barbara Payson

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Dear Mark and Al,
We were very happy with the service we received from your office.

Michele Dahlstein

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